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CFBMC-3048:「BMC heartbeat stopped」を指定すると、ONTAPがリブートしてBMCをリカバリします。

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問題

  • When the BMC on AFF A250, AFF C250, ASA A250, ASA C250 or FAS500f systems becomes unresponsive, ONTAP attempts to reboot the BMC to recover it.
  • This operation can hang.
  • ONTAP subsequently reboots itself to recover from this condition.
  • The following are example events indicating the issue:
    • 13:21:27 [node-01: spmgrd: sp.heartbeat.stopped:error]: Have not received a IPMI heartbeat from the Service Processor (SP) in last 600 seconds.
    • 13:21:27 [node-01: spmgrd: callhome.sp.hbt.missed:notice]: Call home for SP HBT MISSED
    • 13:31:46 [node-01: spmgrd: callhome.sp.hbt.stopped:alert]: Call home for SP HBT STOPPED
...
    • 13:34:07 [node-01: env_mgr: sp.ipmi.lost.shutdown:EMERGENCY]: SP heartbeat stopped and cannot be recovered. To prevent hardware damage and data loss, the system will shut down in 10 minutes.
    • 13:44:07 [node-01: env_mgr: monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (System reboot to recover the BMC)

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